Privacy Policy

Introduction and responsible party

We, [Company Name] (hereinafter
"we", "us" or "Supermunchies.de"), take the protection of your personal data very seriously. We process your data exclusively in accordance with the applicable legal provisions, in particular
the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

Responsible for data processing:

PDM Parthian Vertriebspartner und Marketingberater
GmbH, Wichmannstr. 4 / Haus 10 Süd, +49 40 226592500, info@pdmadviser.com, DE273 280 296, HRB115134, Website: https://supermunchies.de

What data is collected and processed?

When you visit and use our online shop, we collect various

personal data:

  • Inventory data: Name, address, email address, telephone number, payment details
  • Data used: IP address, information about the browser used, date and time of access, duration of stay on our website
  • Order data: Information on the ordered products, invoicing and delivery address
  • Payment data: Information on payments and billing data (e.g. bank details, credit card details) is processed via secure payment service providers.

Purpose of data processing

We process your personal data for the following purposes:

  • Contract processing: To process orders, deliver goods and provide our services (e.g., shipping food).
  • Payment processing: For carrying out payment transactions.
  • Customer Support and Communication: To answer inquiries, complaints or questions about your orders.
  • Marketing: Where legally permissible, we may, with your consent, send you marketing information, for example by email (e.g. for offers or discounts).
  • Website analytics: To improve our website and the user experience (e.g., through web analytics tools like Google Analytics).

Legal basis for data processing

Your personal data is processed on the basis of the

following legal grounds:

  • Contract: fulfillment (Art. 6 para. 1 lit. b GDPR): We need your data to process orders and contracts.
  • Consent(Art.6 (1) (a) GDPR): If you give us your explicit consent for specific processing (e.g. for marketing purposes).
  • Legitimate interests (Art. 6 para. 1 lit. f GDPR): For example, when analyzing user behavior on our website to improve our services.
  • Fulfillment of legal obligations (Art. 6 para. 1 lit. c GDPR): To fulfill statutory retention periods or other legal obligations.

Data sharing

Your personal data will only be shared with third parties if this is necessary for contract processing (e.g., with shipping providers such as DHL or Hermes), to fulfill legal obligations, or with your consent. In particular, we will not share your data with unauthorized

third parties.

  • Payment service providers: We work with external payment service providers (e.g., PayPal, Klarna). These companies process your payment data in accordance with their own privacy policies.
  • Shipping provider: We will forward your address to the respective shipping provider in order to ship your orders.

Storage duration

We only store your personal data for as long as necessary to fulfill the purpose of the data processing or as required by law. Thisgenerally means:

  • Data retention period: For the duration of the contract processing and statutory retention periods (e.g. tax retention period of 10 years).
  • Marketing data: Unless you object to processing for marketing purposes.

Your rights

You have various rights regarding your personal data that we

process:

  • Right to information (Art. 15 GDPR): You can request confirmation From us as to whether and which personal data concerning you is being processed.
  • Right to rectification (Art. 16 GDPR): You can request the rectification of inaccurate or incomplete data.
  • Right to erasure (Art. 17 GDPR): You can request the erasure of your
    personal data, unless there are legal retention obligations ; otherwise, you have the right to have your personal data erased.
  • Right to restriction of processing (Art. 18 GDPR): You can restrict the processing of your data in certain cases.
  • Right to object (Art. 21 GDPR): You can object to the processing of your data for certain purposes, in particular data processing for direct marketing purposes.
  • Right to data portability (Art. 20 GDPR): You can request that your personal data be transmitted to you or another controller in a structured, commonly used and machine-readable format.

To exercise these rights, you can contact us at any timE using the contact details provided above.

Cookies and tracking technologies

Our website uses cookies and similar technologies to improvE and analyze the user experience. Cookies are small text files that are stored on your device when you visit our website.

  • Technically necessary cookies: These are required to ensure the functionality of our website (e.g., for the shopping cart or the ordering process).
  • Analytical cookies: These help us analyze user behavior and the website (e.g., through Google Analytics).
  • Advertising cookies: If you have given us your consent, we will use these cookies to display personalized advertising.

You can control the use of cookies via your browser settings or prevent cookies from being stored by selecting the appropriate option. Please note that this will affect the functionality of our

website.

Security

We implement technical and organizational security measures
to protect your personal data from unauthorized access, loss, or destruction. Our security measures are regularly reviewed and adapted to technological advancements.

Changes to the privacy policy

We reserve the right to amend this privacy policy from time
to time to reflect new legal or technological developments. Changes will be published on this page. We recommend that you check it regularly.

contact

If you have any questions or concerns regarding the processing of your personal data, you can contact us at any time: PDM Parthian Vertriebspartner und Marketingberater
GmbH, Wichmannstr. 4 / Haus 10 Süd,
+49 40 226592600 info@pdm-adviser.com