Privacy Policy
Introduction and responsible person
We, [company name] (hereinafter
"we", "us", or "Supermunchies.de"), take the
protection of your personal data very seriously. We process your data
exclusively in accordance with the statutory provisions, in particular the
General Data Protection Regulation (GDPR) and the Federal Data Protection Act
(BDSG).
Person responsible for data processing:
PDM Parthian Distributor & Marketing Adviser
GmbH Wichmannstr. 4 / House 10 south +49 40 226592500 info@pdm-adviser.com DE273 280
296 HRB115134 Website: https://supermunchies.de
What data is collected and processed?
When you visit and use our online shop, we collect various
personal data:
- Inventory
data : name, address, email address, telephone number, payment
details - Usage
data : IP address, information about the browser used, date and time
of access, length of stay on our website - Order
data : Information about the ordered products, billing and delivery
address - Payment
data : Information about payments and billing data (eg bank details,
credit card details) processed via secure payment service providers.
Purpose of data processing
We process your personal data for the following purposes:
- Contract
processing : To process orders, deliver goods and provide our
services (eg shipping of food). - Payment
processing : To carry out payment transactions. - Customer
support and communication : To respond to inquiries, complaints or
queries regarding your orders. - Marketing :
Where permitted by law, with your consent, we may send you marketing
information, such as by email (eg for offers or discounts). - Website
analytics : To improve our website and user experience (eg through
web analytics tools such as Google Analytics).
Legal basis for data processing
Your personal data is processed on the basis of the
following legal bases:
- Contract
fulfillment (Art. 6 Para. 1 lit. b GDPR): We need your data to
process orders and contracts. - Consent (Art.
6 (1) (a) GDPR): If you have given us your express consent for certain
processing (eg for marketing purposes). - Legitimate
interests (Art. 6 (1) (f) GDPR): For example, when analyzing
user behavior on our website to improve our offering. - Fulfillment
of legal obligations (Art. 6 (1) (c) GDPR): To fulfill
statutory retention periods or other legal obligations.
Sharing of data
Your personal data will only be shared with third parties if
this is necessary for contract processing (eg, to shipping service providers
such as DHL or Hermes), to fulfill legal obligations, or within the scope of
your consent. In particular, we will not share your data with unauthorized
third parties.
- Payment
service providers : We work with external payment service providers
(eg, PayPal, Klarna). These companies process your payment data in
accordance with their own privacy policies. - Shipping
service provider : We pass on your address to the relevant shipping
companies to ship your orders.
Storage period
We only store your personal data for as long as necessary to
fulfill the purpose of the data processing or as long as required by law. This
generally means:
- Order
data : For the duration of the contract processing and statutory
retention periods (eg tax retention period of 10 years). - Marketing
data : As long as you do not object to processing for marketing
purposes.
Your rights
You have various rights regarding your personal data that we
process:
- Right
to information (Art. 15 GDPR): You can request confirmation
from us as to whether and which of your personal data is being processed. - Right
to rectification (Article 16 GDPR): You can request the
rectification of incorrect or incomplete data. - Right
to erasure (Art. 17 GDPR): You can request the erasure of your
personal data, provided that there are no legal retention obligations to
the contrary. - Right
to restriction of processing (Art. 18 GDPR): You can have the
processing of your data restricted in certain cases. - Right
to object (Art. 21 GDPR): You can object to the processing of
your data for certain purposes, in particular data processing for direct
marketing purposes. - Right
to data portability (Article 20 GDPR): You can request that
your personal data be transmitted to you or another controller in a
structured, common and machine-readable format.
To exercise these rights, you can contact us at any time
using the contact details provided above.
Cookies and tracking technologies
Our website uses cookies and similar technologies to improve
and analyze user experience. Cookies are small text files
that are stored on your device when you visit our website.
- Technically
necessary cookies : These are required to ensure the functionality of
our website (eg for the shopping cart or the checkout process). - Analytical
cookies : These help us analyze user behavior and optimize the
website (eg through Google Analytics). - Advertising
cookies : If you have given us your consent, we use these cookies to
display personalized advertising.
You can control the use of cookies through your browser
settings, or prevent cookies from being saved by selecting the appropriate
settings. Please note that doing so may affect the functionality of our
website.
Security
We use technical and organizational security measures to
protect your personal data from unauthorized access, loss, or destruction. Our
security measures are regularly reviewed and adapted to technological advances.
Changes to the privacy policy
We reserve the right to change this privacy policy from time
to time to reflect new legal or technological developments. Changes will be
posted on this page. We encourage you to review it regularly.
contact
If you have any questions or concerns regarding the
processing of your personal data, you can contact us at any time:
PDM Parthian Distributor & Marketing Adviser
GmbH Wichmannstr. 4 / House 10 south
+49 40 226592600